Job Title: Claims & Insurance Specialist
Location: On-Site
Reports to: CFO
Xpress Cargo, Inc. is a highly recognized and rapidly growing transportation company that specializes in temperature-controlled freight and provides reliable, efficient and professional transportation solutions throughout the 48 states that we serve. We are looking for a responsible Claims/Workman’s Compensation and Insurance Specialist (Commercial) (Licensing optional), who is willing to learn. Our next team member is attentive, pays attention to details, honest, sociable and is capable to work with a team.
JOB SUMMARY: The Claims & Insurance Specialist will handle routine documenting of all claims, accident reports, tracking, internal/external customer/vendor claims and other basic claims functions. The Specialist will assist the CFO with all Insurance management and handle Workman’s Compensation Insurance and Claims.
Qualifications
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Sincere desire and ability to interact, in a professional manner with Insurance Companies, drivers and other employees
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Excellent communication and customer service skills
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Basic computer knowledge and organization Skills
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Ability to work independently; show initiative and be a self-starter
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Positive, collaborative, can-do attitude
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Willing to work in a fast-paced environment with defined performance metrics
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Knowledge of transportation industry/previous experience in trucking is a plus
Claims/Insurance specialist job duties include, but are not limited to
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Claims handling (investigate property damage/subrogation; gather information from sources, such as police reports
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Prepare reports/emails for claim adjusters/examiners
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Provide accurate and detailed reporting as required through the account management team and customer
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Serve as a single point of contact for the claims and insurance department
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Complete reports of investigation findings
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Updates activity logs to track status of claims activity, making sure they are updated regularly
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Manage company driver and owner operator insurance policies
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Assist attorneys and other specialists when defending the company against other party
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Manage all workman’s compensation insurance, reports and claims
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Accept and work on Company Projects as needed
OPTIONAL
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Previous transportation or trucking experience desired
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Working knowledge of McLeod Software preferred
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Permits, IRP, IFTA experience is a plus